IT Systems Administrator | Karius

IT Systems Administrator

Karius is a venture-backed life science startup focused on transforming the way infectious diseases are diagnosed. Combining Next-Generation Sequencing and proprietary data analysis, we can identify over 1,000 pathogens from a single blood sample with typical turnaround time in one business day. By unlocking the information present in microbial cell-free DNA, we're helping doctors quickly solve their most challenging cases, with a future vision of accelerating clinical trials, discovering new microbes, and reducing patient suffering worldwide.

Position Summary
Karius is operating at the edge of what is now known to be possible in infectious disease diagnostics. As the IT Systems Administrator you will be the dedicated Information Technology support in the company that is expanding and growing. You will be responsible for all new hire set-up, desktop support, asset tracking, systems administration and troubleshooting.

In this role, you will have the opportunity to work on new technologies, platforms, consumer facing products, and/or enterprise systems. You’ll be exposed to new science and medicine on a weekly basis and be part of a vibrant collaborative environment that changing the world for the better.

Reports to           Software Architect
Location               Redwood City, CA

Responsibilities:
·         Desktop support for Windows and Mac users
·         Onboarding support, include setting up desks, swag, etc.
·         Provisioning and managing new computers, printers, and other devices
·         Asset tracking and enforcement of company policies
·         Administration of GSuite, Gmail, Gdrive, Slack, Jira, Confluence, Office365, RingCentral, Zoom and dozens of other cloud services
·         Mobile Device Management
·         Generating and renewing X.509 certificates
·         Setting up VPN access
·         Basic network and wireless support
·         Monitoring system logs
·         Maintaining the IT calendar
·         Responding to IT tickets

Travel:             No travel required

Physical Requirements: 
Subject to extended periods of sitting and/or standing, vision to monitor and moderate noise levels. Ability to lift 25 pounds. Work is generally performed in an office, lab or clinical environment.

Position Requirements:
·         Bachelor’s degree in a technical field, preferred
·         2+ years’ experience as a Level I or II IT Systems Support
·         General familiarity of the networking and compute platforms in use at Karius
·         Strong technological understanding and trends
·         Experience in a fast-paced, growth environment
·         Comfortable working with all levels of employees
·         Understanding of DNS, SMTP, HTTP protocols
·         Understanding of best security practices

Personal Qualifications:
·         Ability to handle confidential information and integrity with valuable equipment and access
·         Detail-oriented and have a great sense for an incredible user experience
·         Proactive and eager to move things forward
·         Ability to constantly improve everything you touch
·         Ability to accurately follow procedure and process; and help develop missing procedures and processes
·         Deeply curious and passionate about understanding the problems facing our users and the business
·         Capability to break down complex problems into simpler steps
·         Ability to run multiple projects in parallel and set priorities, while executing against a plan
·         Great communicator to listen and understand user needs
·         You like to invest in others as much as you’d like them to invest in you

At Karius, we value a diverse and inclusive workplace and provide equal employment opportunity for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company.  All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at recruiting@kariusdx.com and we will accommodate qualified individuals with disabilities.

Full-time
Redwood City, CA